Job Description
Supervises and coordinates the technicians to ensure that they provide high quality of engineering and maintenance services to existing projects.
Key Responsibilities
- Manage and supervise the daily activities of the technical team.
- Ensures optimal usage of manpower and resources.
- Oversees and carries out maintenance and repair of equipment.
- Responds to all reactive maintenance within the specified service level agreements and operational policies.
- Ensures that Planned Preventative Maintenance tasks are carried out in accordance with the schedule, frequency and task lists and provides reports on any works required thereafter.
- Responds in a prompt and efficient manner to all reactive issues and help desk requests.
- Carries out site inspection on a random basis to monitor the benchmark of work and schedule.
- Coordinates with other teams and ensures satisfactory completion of work.
- Submits weekly accurate timesheets for the operational staff.
- Carries out routine inspections for the jobs accomplished by Technicians and Service Partners.
- Ensures that both the quality and the quantity of the jobs are in line with Service Level Agreements/KPIs.
- Promotes a safe work environment and proper use of Personal Protective Equipment.
- Receives and complete work orders to include, records concerning time, labour, and materials for each task.
- Responds to emergency situations during and after hours for to resolve the emergency requirements.
QSHE
- Take reasonable care of your own health and safety and not to put other persons – fellow employees and members of the public – at risk by what you do or don’t do in the course of your work.
- Cooperate with any company efforts to improve health and safety at work.
- Comply with any reasonable instruction given to you in the interest of health and safety.
- Not to interfere with or misuse anything that’s provided for your health, safety or welfare.
- Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.
SKILLS REQUIRED
- Good written and spoken English
- Technical expertise including the planning of minor works and reactive jobs.
- Leadership qualities, especially team leadership skills and superior man management ability.
- Communication skills, focused towards fostering customer relations
- Team Player.
- Cultural understanding.
- Motivated and dynamic.
Qualifications
- Mechanical or Electrical Engineering Degree / Diploma.
Other Requirements
- Minimum 3 years’ related experience in building technical maintenance, supervisory position.