Job Description
Emerson Automation Solutions offers a range of ‘Marine Solutions’ for measurement and analysis. This includes a Radar Tank Gauging System, Valve Remote Control System, Micromotion Coriolis Flow, and Pressure and Temperature measurements. These help ensure safe ship operation. Emerson’s products allow customers to act before equipment problems cause downtime. As a Project and Service Engineer, you will work directly with Emerson’s key customers in the Marine and Offshore industry.
Based in Dubai, we are responsible for the Middle East, Africa, and India region. We have a new job opening in our successful Marine Service team (MTM). This team is part of our larger Measurement Solutions business.
You will help grow the Marine Business in India and the Middle East and Africa regions. Your job will be to support both the Project team and the Services Team. You will help customers address their problems and needs.
Your role responsibilities will include, but not be limited to, the following
- Preparation of project documentation such as drawings, manuals, certifications, dossier etc;
as required. - Review RFQs and technical enquiries and coordinate with Sales/project proposal submissions.
- Liaise with factories and ensure customer requirements are communicated optimally and completed as per the project execution plan.
- Perform onboard service and onsite commissioning within the region and worldwide whenever required.
- Participate in the testing, calibration, and verification of system setup of Emerson products and supplies of Marine systems.
- Understanding the customer requirement fully to provide an efficient and optimum solution.
- Provide comprehensive remote support to customers to ensure their continuing dedication.
- Setting up, installing, configuring, and maintaining simulation/demo tools or systems in the workshop/office as required
- Carrying out “On the Job Training” when possible, for the rest of the team to share knowledge and experience.
Recognize and accept HSE Roles & Responsibilities as defined in Emerson’s Company Policy and Procedures
Who you are?
- You are service-minded and passionate about making a difference to clients refocusing and finding efficient Solutions.
- You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.
- You work independently and structured and you always act with integrity as you are our representative towards the customers.
- You are a self-motivated engineer with a passion for technology and a desire to solve customer’s problems, preparing the drawings, providing service, repairs, overhauling and commissioning of our wide range of solutions.
- You will have strong technical capabilities, the ability to work under pressure and a calm and positive demeanour.
What do I need to be considered for this role?
You are willing and freely able to travel up to 50% of your time across the Middle East & Africa and further afield. Also, occasionally required to travel during your evenings and weekends.
Preferred Qualifications that Set You Apart:
- Electrical/Electronic, Marine or Instrumentation
- AutoCAD knowledge is crucial.
Our Offer to You
We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs.
We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more.
Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives.
We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership.
We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.
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