Operations Specialist, Institutional Funding and Partnership (IFP)

Application deadline date has been passed for this Job.
Full Time
  • Post Date: February 6, 2024
Job Description

The Operations Specialist, IFP will support the Institutional Funding and Partnership team to work more efficiently and effectively toward reaching the team’s ambitious revenue goals. The position will advance the organization’s institutional fundraising program through supporting  the department’s operations, pipeline management, and maintenance and analysis of development data to identify trends, progress to goal, and emerging strategies for success in fundraising. The position will work with both the fundraising team and the support services team. This person will be the link between these two teams. They will also work with other Oxfam departments and divisions.



  • Develop and maintain the foundational tools, systems, and processes needed to enable the Institutional Funding and Partnerships team to meet its fundraising mandate. Solve for workflow issues encountered along the way.
  • Ensure use of, adherence to, and training in CRM system.
  • Ensure compliance with relevant policies and processes; particularly opportunity assessment, financial administration, and grant management from donor perspective.
  • Lead and/or participate in cross-departmental collaboration on special initiatives with the aim of developing, streamlining, and aligning systems and processes in order to achieve shared goals.
  • Co-design and facilitate intra- and inter-departmental meetings; including weekly team meetings, quarterly retreats, and more.
  • Contribute and support the Director and managers in developing the department’s annual budgets, operating plans, and revenue forecasting.
  • Support departmental culture initiatives, including Team Effectiveness survey, to identify trends and opportunities for learning and growth.
  • Liaise with operations staff members (Development Coordinator and Development Officer) on the execution of activities related to donor scans, prospect research, and special research projects.
  • Perform any other related duties as required

Data Analytics

  • Develop metrics to analyze fundraising and staff performance.
  • Manage a suite of CRM reports and a comprehensive dashboard that monitor progress to goal and assist frontline fundraisers with prospect management and stewardship.
  • Extract and interpret prospect and donor information from CRM and prepare/present reports for internal and external audiences.

Pipeline Management

  • Support one-on-one Portfolio Reviews with Director and Account Managers to support the timely progression of opportunities through the pipeline.
  • Plan and execute Monthly Moves Management meetings and Go/No-Go opportunity assessment meetings.


  • Will stay abreast of professional standards, trends, and issues affecting this set of responsibilities, demonstrating continuous learning of the field.
  • Will work effectively and collaboratively in support of building a team-based, problem-solving work culture treating all persons with dignity and respect and will be familiar with and committed to Oxfam America’s mission, values and goals.
  • Will have a fundamental understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity, and diversity in our workplace and programs.
  • Within key areas of responsibility, will have a commitment to and be accountable for activities contributing towards a safe and accountable workplace environment, projects and relationships for staff, partners and the communities we serve.


  • Certifications in related field(s), Associate Degree, some studies in pursuit of Bachelor’s Degree, or a combination of education and experience
  • 3  to 5 years of related experience with demonstrated success in institutional fundraising, including the development of complex, multi-million-dollar funding opportunities.
  • 3+ years of project management experience.
  • Superior writing, oral communication, and interpersonal skills. Ability to cultivate positive relationships with donors, staff, board members, and volunteers.
  • Excellent listening and motivational skills. Comfort working with a variety of personal styles. Ability to keep situations from escalating into larger issues and to mitigate/resolve conflicts that do arise.
  • Experience in preparation and analysis of complex program budgets. Ability to translate organizational needs into proposal budgets.
  • Ability to work well under pressure and independently with limited supervision, and as part of a team.
  • Experience providing on-going support for multiple individuals, juggle priorities, and meet deadlines.
  • Demonstrated skills in strategic analysis and project planning.
  • Ability to use discretion, confidentiality and judgement.
  • Strong time management, organizational, planning, and administrative skills, including comfort with various information systems, and fluency with word processing and spreadsheet applications on MS Office and databases (SalesForce, ROI, etc.).


  • Experience in an issue-oriented non-profit organization or in an international development organization.

Additional Information

Union / Exempt / Band F

Salary Range – $62,000 – $73,000

Oxfam America is a Gender Just organization and an equal opportunity employer. We have a strict policy against sexual harassment, exploitation, and abuse. We welcome all applicants and do not discriminate. We take steps to prevent discrimination based on race, color, gender, national origin, age, religion, disability, veteran status, sexual orientation, or gender identity.