Job Description
Parsons is seeking a highly skilled and experienced Manager, Corporate Quality Management to join our team in Doha, Qatar. In this role, you will be
responsible for supporting all quality-related functions within client departments, providing oversight of the requirements for the Integrated Quality Management System (IQMS) and other quality initiatives for the client business model.
What You’ll Be Doing
- Ensure the IQMS consistently provides products and services that meet customer and statutory & regulatory requirements.
- Ensure the enhancement of customer satisfaction through the effective application of the system, including processes for improvement of the system & the assurance of conformity to customer and statutory & regulatory requirements.
- Manage and update the Company IQMS policies & procedures.
- Plan and supervise Quality System Audits and evaluate any necessary corrective actions.
- Provide necessary assistance and technical expertise to other divisions and to projects concerning matters of quality.
- Train all personnel on Quality System issues management and methodologies and implement training programs for Quality personnel.
- Propose preventive measures, promote, and implement improvement programs.
- Plan and assess project audit results and analyses of non-conformity.
- Responsible for analyzing, defining, and improving operating procedures and company processes, with the necessary back-up to implement the Quality System.
- Promote the implementation of the processes monitoring bidding system.
- Supervise the definition and implementation of customer satisfaction tools and activities. Assist Proposing Managers during the bidding phase.
- Assist Project Managers during the project execution phase.
- Interfaces with Company representatives of Risk and Knowledge Management.
- Liaises with the authorized Company Quality System certification body.
- Prepares Management Review meetings of the Quality System.
- Actively interact with all client departments and regulatory agencies, customers, consultants, and vendors as related to the IQMS and other quality initiative needs.
- Maintain open and clear communication with other Managers regarding revisions, updates, changes, non-conformance, or any other process-related activities that may affect regulatory requirements.
- Completion of customer document requests associated with the IQMS.
- Facilitate ISO 9001 quality-related investigations.
- Lead investigations of customer complaints regarding quality.
- Schedule and lead audits for ISO 9001 QMS (internal, external, customer).
- Perform other duties and responsibilities as needed as well as determine and manage priorities with minimal guidance.
What Required Skills You’ll Bring
- B.S. degree in Quality Management, Business Management, or a similar field.
- 10+ years of experience in an ISO 9001-regulated Quality position with working knowledge of a real estate development in an ISO 9001 environment.
- Experience in a Quality Management Role within Real estate development or a similar industry, or experience in Quality Management in a similar field. Relevant formal qualification would be preferred.
- Must have demonstrated implementation of IQMS in other companies, preferably in Qatar or the Middle East region.
- Skilled in Microsoft Excel, Word, PowerPoint, Office Visio, and QMS systems.
- Membership of a relevant professional body – (Chartered Quality Institute).
- Must have training in internal and external auditing to ISO 9001.
- Excellent written and verbal communication skills.
What Desired Skills You’ll Bring
- Relevant formal qualification in Quality Management or a related field.
- Familiarity with real estate development or construction industry standards.
- Experience working with international quality standards and frameworks.
- Ability to lead and facilitate cross-functional teams.
- Excellent team player.
- Resourceful, well-organized, highly dependable, efficient, and detail-oriented.
- Confident and assertive.
- Ability to use initiative and make decisions autonomously.
Minimum Clearance Required to Start
Not Applicable/None
Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.