Job Description
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.
Client Services Managers for Sustainability and Energy Management Services, you establish the foundation for our customers’ service and digital experience by focusing on account management, installed base (iBase) administration, and maintenance planning.
As a Client Services Manager, you will:
- Review service work orders and inspection reports for deficiencies; generate proposals to improve those deficiencies
- Fulfill service contract obligations for execution and manage financial performance of the service agreements
- Verify contract characteristics entered for assigned account.
- Support customer reporting requirements to fulfill contracted scope of services
- Support the Client Services Managers with generating reports for the Sustainability and Energy Management Services portfolio of customers
- Develop trusted advisor relationships with their assigned customer portfolio to retain and expand the contracted scope of services fulfillment
- Partner with the Energy Services Sales Teams Account Executive to support customer renewals and upsells
You will make an impact with these qualifications:
Basic Qualifications:
- High school diploma or state-recognized GED required
- Knowledge and experience in SAP or other maintenance and planning tools preferred
- Ability to read and understand customer service contracts
- Proficient in Microsoft Office and business software systems
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Preferred Qualifications:
- Associate degree
- Familiarity or experience with energy supply services, utility management, or energy services
You’ll benefit from:
- Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
- The pay range for this position is $52,200-$89,600. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
Ready to create your own journey? Join us today and help create a better #TomorrowWithUs!
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Diversity, Equity, and Inclusion:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
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