• disinfection mainline and reservoir and for

Legionella control,

• control chlorine dioxide in the water

network, water quality customers\'

complaints, and commission new pipelines

and reservoirs. writing SOP of emergency

disinfection, legionella control inside the

water network, managing the dose of

chlorine dioxide at the Dubai network,

improving the disinfection process by using

chlorine dioxide instead of calcium

hypochlorite, attending meetings and

presentations, and site visits related to our

job internal (inside DEWA) and external

(customers and suppliers).

• Playing an integral role in the completion

of both the chemical and bacteriological

analysis of the water samples from a variety

of sources across Dubai. In completing this

it has been necessary to obtain experience

in a combination of wet chemical analysis

methods and also instrumental analysis

methods including by use of IC, GCMS,

TOC, Spector Photometer collected, Flame

Photometer, and Autotitrator Acting as the

main focal point for both the receipt and

testing of the samples collected.

• Playing a key role in both the authoring

and provision of guidance on the

introduction of a new procedure for the

disinfection of new tanks. This task

required me to take on the ideas of others

whilst striving towards the outcome of a

quality procedure that could be

implemented by the DEWA organization.

In addition, this provided me with the

opportunity to work closely with both

colleagues of DEWA and also external

contracting companies with various levels

of expertise (Work experience and

educational qualifications).

• Maintaining up-to-date knowledge of both

the theoretical and practical aspects of

water sampling and analysis.

• Completing the calibration of laboratory

instruments as per manufacturer’s

recommendations and in-house

procedures.

• Attendance at customer complaints and

troubleshooting plus advising on all

problems related to water quality for

customers. This required a need to

interact well with the general public and to

also keep a cool head by maintaining a

professional image of the DEWA

Organization. In addition, when attending

to a complaint, I consistently focused on

the provision of a high level of service to

ensure overall customer satisfaction.

• Provision of experimental measurement

data for inclusion in the Water Laboratory

daily, weekly and monthly reports.